Edited by Feynman on 5/5/11 8:00 PM (PDT)
I'm on Optus cable. These traces were taken at the same time (one immediately after the other) with no other traffic on the network.
It has now been a full month since the last reply on this, EricL. Have you heard anything from Optus during this time?
367 ms to SEA.
traceroute to sea.battle.net (126.96.36.199), 64 hops max, 52 byte packets
193 ms to NA
traceroute to us.battle.net (188.8.131.52), 64 hops max, 52 byte packets
Playing on SEA becomes completely impossible for me after about 6pm, as the whole battle.net interface suddenly loads very slowly, often leaving me at completely blank screens, and with achievement service popping in and out almost at random.
NA continues to work normally.
Am now seriously considering giving up on the SEA server and starting fresh over on NA, instead. Would miss my friends on the SEA server, though.
Yeah I've been experiencing these issues for a few months now, its a really woeful issue.
This compounds with the fact that us Aussies don't have any servers that can deliver < 30 ping like the US/Europe/Korea/Russia and pretty much anyone that plays SC2 (which is terrible for this day and age sadly).
Any kind of updates on this issue would be great as I love blizzard games but am always having to put up with average pings.
Edited by InternetHero on 7/31/11 2:19 AM (PDT)
I am also with Optus in Brisbane with the same problem. ~400ms to sea.battle.net and about 200ms to us.battle.net.
Tracing route to us.battle.net [184.108.40.206]
I think everybody would love to have an update with this issue, doesn't matter whether there is progress or not, it shows there is somebody working on the problem.
There isn't progress and there isn't ever going to be progress until Optus make a major investment in their Australia to Asia/Europe infrastructure.
Blizzard can't resolve this. It has absolutely nothing to do with them.
Optus, unlike everyone else in Australia, reroutes via Los Angeles to get everywhere that isn't Australia. That means for all sites and servers in Europe or Asia will be significantly worse (Asia being the most noticable of course).
Telstra have a line that runs straight from Perth into South East Asia and most providers rent access to that cable. But not Optus.
You can see this visually here: http://www.cablemap.info/
The two main cable sets are the Southern Cross network from Sydney to North America which everyone uses, and the SEA-ME-WE lines from Perth to Singapore (where the SEA server is based) and beyond. Optus does not have access to the latter.
Harass Optus or change providers and tell them why.
I recommend iiNet, not only are they great, but they support uncapped downloads of the Day9 daily on their free downloads site. :D