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I open up SC2. then its says patch 1.4.4 needs to be updated, although i'm pretty sure i already have updated it ages ago ... anyways it doesn't even get past 1 % finished and it crashes and the window closes and no SC2 comes up. I have tried it multiple times with no SC2 coming up... any help?
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I have same problem too. even i have used the manual patch update, but also doesn't work.
WHO CAN HELP? |
Blizzard Employee
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Edited by Amy on 8/8/12 2:59 AM (PDT)
Hi guys~
Recently, as StarCraft ll has been upgraded to 1.5.0, you need to upgrade it from 1.4.4 to 1.5.0. If you are using a MAC This error indicates that the game is attempting on Mac OS X 10.5. As of StarCraft II patch 1.5, Leopard users (10.5) are unable to play StarCraft II. Upgrading to Mac OS X 10.6 and above will resolve this issue. Currently the only way to purchase 10.6 disk is to contact Apple (1-800-MY-APPLE) and purchase the 10.6 DVD from them for $29.99. If you are using a PC, please try this A. Please log on to an Administrator account http://sea.battle.net/support/en/article/run-in-administrator-mode B, Please disable or temporarily uninstall firewall and anti-virus programs (Norton, McAfee, etc) Do not remove security software if you can't reinstall it, and always restore disabled security. http://sea.battle.net/support/en/article/firewall-configuration-for-blizzard-games http://sea.battle.net/support/en/article/disabling-security-programs c. Please close Background Applications http://sea.battle.net/support/en/article/shutting-down-background-applications D. Try it on Safe Mode http://sea.battle.net/support/en/article/booting-windows-in-safe-mode Thank you~ |
#3
8/8/2012
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Hi amy
Still dosen't work..... Have other method to fix it?? |
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Blizzard Employee
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Hi ToleLaputa~
If you still have the same problem, please try this. 1. Optimize Internet Connections http://us.battle.net/support/en/article/optimizing-your-wireless-or-lowspeed-internet-connection-pc 2. Disabling Proxy Settings Disable Proxy Settings and Dial-up Connections Press Windows Key + R Type inetcpl.cpl into the run window Press OK Click on the Connections tab Ensure Never dial a connection is selected Press the LAN settings button Uncheck Use a proxy server for your LAN If Use a proxy server for your LAN is already unchecked, try to toggle Automatically detect settings. If it is checked, uncheck it. If it is not checked, check it. Press OK Check for Offline Mode in Internet Explorer Open Internet Explorer Press Alt + F Uncheck Work Offline If it doesn't work for you, please submit a ticket to us with your systme files. Attach system files to the ticket along with all the steps attempted to resolve the issue. http://sea.battle.net/support/en/article/request-for-system-files-dxdiag-msinfo-and-error-reports Also, try to take a screenshot of your error . submit a ticket to SEA support - https://sea.battle.net/support/en/ticket/submit |
#5
8/13/2012
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Hi amy
Still dosen't work.... i have try all suggestion but still cannot update the patch I feel angry because i just play this game few days only ( Before 1.44 it can be update).... and i will not buy any BLIZZARD game again.. anyway thank for you help ToleLaputa |
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Blizzard Employee
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Hi ToleLaputa~
If you still have the problem, please submit a ticket to us with your system file to investigate your issue. Attach system files to the ticket along with all the steps attempted to resolve the issue. http://sea.battle.net/support/en/article/request-for-system-files-dxdiag-msinfo-and-error-reports Also, try to take a screenshot of your error . submit a ticket to SEA support - https://sea.battle.net/support/en/ticket/submit Thank you~ |
#7
8/20/2012
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