Common Problems
Your financial institution has denied the transaction. There might be an issue with the information you entered, or your payment provider may be blocking the transaction.
- Check the available funds on your payment method to make sure you have enough to cover the transaction. Keep currency exchange rates in mind when checking your balance as well.
- Make sure your payment method is up to date in Battle.net Account Management. Be sure to check all the details, including the billing address.
- Contact your payment provider for assistance.
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