BLZBNTAGT00000A2A
Updated: 3 years ago
Article ID: 26495
Common Problems
We are trying to patch a file that is currently in use. Follow the steps to resolve the problem.
- Restart the Battle.net desktop app to clear any stalled Agent processes.
- Try restarting your computer before continuing with the remaining steps. This is a quick way to close the Agent process and allow the Battle.net desktop app to update it.
- Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.
- Uninstalling and reinstalling the Battle.net App may resolve rare launcher issues.
- Disable or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
If you have tried these steps and still require assistance, please contact us.
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