Battle.net Error # 114

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Battle.net Error # 114
Unable to connect. Please try again later. If the problem persists, please contact technical support.

You can't connect due to an issue with an authentication module, which is required to log on. Select your operating system below for troubleshooting steps.

Windows

  1. Run the game in Administrator Mode to address many installation, patching, networking, and start-up errors.
  2. Security software may be preventing your computer from downloading the authentication module. Disable or temporarily uninstall your security software.
  3. Incorrect DNS (domain name system) configurations may stop your computer from connecting properly to our servers. Try flushing the DNS.
  4. File corruption may cause a variety of errors. Delete the Battle.net Cache folder to create new copies of necessary files.
  5. Your Windows Hosts file may contain incorrect entries. Check and reset any incorrect Hosts file entries.

Mac

  1. Run the game in Administrator Mode to address many installation, patching, networking, and start-up errors.
  2. Security software may be preventing your computer from downloading the authentication module. Disable or temporarily uninstall your security software.
  3. Incorrect DNS (domain name system) configurations may stop your computer from connecting properly to our servers. Try flushing the DNS.
  4. File corruption may cause a variety of errors. Delete the Battle.net Cache folder to create new copies of necessary files.

Tried everything here?

If you have tried all of the steps for your operating system and still require assistance, please visit our Technical Support Forum (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) or contact us.

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